Terms & Conditions

By accessing and booking a DTH connection on this portal, you agree to comply with the terms and conditions outlined below.

1. Nature of Our Service

We are independent authorized sales partners/agents for Tata Play Limited. Our service is limited to assisting customers with online lead registration, verification, package selection, and installation scheduling.

2. Connection Charges & Cashback Offers

All connection setup and package pricing are based on standard Tata Play guidelines. For the ₹3600 & ₹6000 cashback offers, the booking recharge amount is credited to your Tata Play wallet instantly. Users must complete verification to avoid activation delays.

3. Installation SLA

Same-day installation is generally executed within 4 to 24 hours of successful verification. Delays may occur due to local technical issues, extreme weather conditions, or restricted area access.

4. Technical & Brand Support

Upon activation, all service warranty, channel configurations, on-site technical support, and monthly billing processes fall under the standard corporate terms of Tata Play Limited.